Some Assembly Required

Some Assembly Required

Some assembly required. These three words can spark fear in the minds of even the strongest among us.  We want everything ready, and we want it ready right now.  Time is precious, and the less time we waste the better.  This is especially true in the dental practice....
Be Different, Say Yes!

Be Different, Say Yes!

The telephone is ringing.  Sally Sharp is at the front desk eager and ready to take the call.  She picks up the phone, “Dr. Wonderful’s office this is Sally, how may I help you today?”  Mr. Phone Shopper tells Sally that he has never seen Dr....
Time Management in the Dental Schedule

Time Management in the Dental Schedule

Time management can really make or break any office.  If the front office team isn’t performing their tasks as they should the whole office suffers.  This is especially true when it comes to scheduling our patients.  Whether you are using a block schedule or...
How Clean Are Your Claims?

How Clean Are Your Claims?

Clean claim filing makes the front office a much more productive team.  Have you ever filed a claim only to get back a letter from the insurance company telling you that they have no record of the insured?  Or perhaps you get a request for more information regarding...