Adapt, Adjust & Move On!

Adapt, Adjust & Move On!

This past week I went to Toledo, Ohio to speak at the Toledo Dental Society Spring Clinic. I had been informed that both of my classes were filled to capacity, exciting stuff.  Arriving in Toledo Tuesday evening, the first thing that hit me was the crisp, cold...
Responsibly Presenting 3rd Party Financing

Responsibly Presenting 3rd Party Financing

The following story is completely fictional.  Any resemblance to actual events or people is completely coincidental. Friday afternoon at 2:00 p.m. Mrs. Ineedtreatmentnow called the dental practice with a horrible toothache.  She told Lisa, the front desk lady, that...
Time Management in the Dental Schedule

Time Management in the Dental Schedule

Time management can really make or break any office.  If the front office team isn’t performing their tasks as they should the whole office suffers.  This is especially true when it comes to scheduling our patients.  Whether you are using a block schedule or...

Drowning in Questions and Need Help?

Have you ever have that sinking feeling?  That feeling that you know you need help, but you don’t know where to turn.  If this is you or someone you know, then I have great news!  Starting in July, I will be adding a new feature to my website...

Decisions, Decisions, Decisions

Did you know that you have a choice when you start your day?  Everyday when we open eyes or turn off our alarm clock., we choose how our day is going to start.  Do we say a  quick prayer thanking God for another chance, or do we roll over and groan about early...

Be Prepared to Stop

As I was driving home from the gulf coast yesterday, I saw a sign like this one flashing its yellow lights.  I drove past it and immediately started to decelerate because I knew that the light up ahead was getting ready to turn red.  As  I did so, I thought...