Helping Someone Up, Not Out

Helping Someone Up, Not Out

I am a blessed person.  I have a career doing what I love, a family that loves and supports me, and more stuff then I need.  However, sometimes I forget that.  Sometimes I want more from my job, my family or more things.  At times like these, I remind myself of how...
How Clean Are Your Claims?

How Clean Are Your Claims?

Clean claim filing makes the front office a much more productive team.  Have you ever filed a claim only to get back a letter from the insurance company telling you that they have no record of the insured?  Or perhaps you get a request for more information regarding...
Solar Powered

Solar Powered

I love the sun! I love laying out on a hot sunny day and basking in the rays. Now I am well aware of the danger associated with this, however, if done in moderation and with care I can still get in my required sun time. (Occasionally, I even follow these rules!) I...
Teamwork, It’s A Tough Job!

Teamwork, It’s A Tough Job!

Recently, I was asked to comment on an office manager’s dilemma.  It seems she would ask team members to help her with various tasks in the dental office, only to be disappointed with the results.  It is a problem that we all share.  Everyone loves the idea of...

Front Desk Lady is Getting Ready for Orlando!

September is here!  It is time for the American Association of Dental Office Manager’s conference.  This month’s video blog discusses how AADOM has helped my doctor, my team and our patients by helping me, the Front Desk Lady, be better at what I do. Check...