It’s All About What You Know

Welcome back everyone!  I’m still focusing on the daily tasks of the dental office team, this week’s blog is about the importance of good communication skills between the front desk lady and the dental assistants and hygienists.  Good communication skills are...

A Few More Jobs for the Front Desk Lady

Hi readers! Last week I discussed with you what I considered to be three of the more important duties of the dental front office.  Customer service, scheduling and insurance are definitely tasks that must be done daily and they must done with care and consideration...

The Front Desk Lady’s Top Three Duties:

While we can all agree that there are multiple tasks that must be completed everyday at the dental front desk.  This week I would like to focus on what I consider to be the “Top Three Duties” of the front desk.  First let me say that this isn’t just my opinion.  I...